Trusted Care During the COVID Crisis
Each year ComfortCare Homes provides an opportunity for families and loved ones of residents to provide in-depth feedback about our care through a comprehensive survey. We want to highlight some of the results of that survey to celebrate the work and commitment of our caregivers and say thank you to those who place so much trust in our care.
“During 2020 and continuing this year, ComfortCare Homes, along with care providers throughout the country, faced unexpected challenges with the arrival of the COVID virus and the danger it presented to our residents,” says Robert Miller, Senior Vice President of Company Development. “Throughout the crisis it has been our goal to put the health and safety of our residents, employees, and community first. We’re pleased to see the level of satisfaction remain high, even during these difficult times.”
Here are some of the results of the 2021 Customer Survey, along with comments from participants, who remain anonymous.
How do you feel ComfortCare Homes responded to the COVID-19 pandemic overall?